The life-saving potential of a Telephone CPR program is stronger than any other clinical intervention.
“Bystander CPR rates are highest in communities where public safety answering points (PSAPs), or dispatch centers, provide telephone CPR (T-CPR) instructions.”
~ Michael Christopher Kurz, MD, MS-HES, FACEP, FAHA,Chair of American Heart Association T-CPR task-force
Resuscitation Quality Improvement for Telecommunicators: Setting a new standard in dispatcher-assisted telephone CPR programs.
RQI-T is a blended educational and quality improvement program designed to help dispatch centers improve survival from cardiac arrest.
- Learning Management: Evidence-based, engaging curriculum designed to encourage learner retention
- Analytics and Quality Improvement: On-going analytics and feedback on real 911 calls
- Implementation and Support: Program guidance and best practice recommendations
Telephone CPR Scorecard
The Telephone CPR Scorecard represents a sample of questions featured in the self-directed Cardiac Arrest System Assessment. Take the complete assessment by clicking the button below.
- Does your Telephone CPR program use a formal protocol to identify cardiac arrest and provide CPR instructions?
- Do dispatchers in your PSAP receive ongoing training on Telephone CPR?
- Does your system have specific performance standards for telephone CPR? (For example: Time interval to arrest recognition and time interval to start of chest compressions
- Does your system coordinate between EMS and dispatch to recognize when cardiac arrest events were not identified by dispatch?
Want to learn more about RQI-T?
[pardot-form id=”2859″ title=”RQIT Form”]